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mosquito net FAQ

Welcome to the Klamboe Collection® FAQ

We are dedicated to providing the highest quality mosquito nets and ensuring you have all the information necessary for a perfect night's sleep.

Product Quality and Materials

Klamboe Collection® nets are crafted with a focus on longevity and premium materials, setting them apart from mass-market alternatives. Our commitment to quality ensures a product that not only offers effective protection but also enhances the aesthetic of your sleeping space. Key factors contributing to our superior quality include:

  • High-Density Weave: The thread thickness is 75 denier, whereas all other mosquito nets available in the market are constructed from threads measuring 40 denier. Our nets feature a finer, more durable mesh (256 holes per inch²) that provides maximum protection against even the smallest insects while maintaining excellent airflow.
  • Reinforced Hanging Points: All nets are designed with robust, reinforced loops and rings to withstand regular use and tension during installation, significantly reducing the risk of tearing.
  • Premium Materials: We utilize high-grade materials, such as our ecological bamboo, luxurious cotton and durable micro-polyester, which are selected for their feel, drape, and resistance to wear and tear.

We offer a range of materials to suit different preferences and climates:


 

Material

Key Characteristics

Best For

High-Grade Micro Polyester

Durable, lightweight, quick-drying, and highly resistant to mildew

Travel, humid climates, and long-term outdoor use

Premium Cotton

Soft, breathable, luxurious feel, and excellent drape

Bedrooms where comfort and aesthetics are prioritized

Bamboo

Eco-friendly, naturally hypoallergenic, and exceptionally soft

Sensitive skin and environmentally conscious consumers


No, experience indicates that there is little to no difference, and the choice primarily comes down to personal preference. The Klamboe ‘Bamboo’ Mosquito Net does allow for better air circulation compared to the Cotton version. Additionally, Klamboe ‘Cotton’ Mosquito Nets tend to attract more dust, making them less suitable for individuals with asthma-related issues.

Please note: this observation specifically pertains to the micro-polyester fabric used by Klamboe Collection® and does not apply to all mosquito nets made from other synthetic materials.

  

  Which one do I choose?

All mosquito nets from Klamboe Collection®, regardless of the material, are highly effective in keeping mosquitoes at bay. The choice of material is primarily a matter of personal preference, as it depends on what you find most aesthetically pleasing above your bed. Both cotton and bamboo mosquito nets are made from natural materials.

 

However, there is a significant difference between cotton and bamboo. The use of bamboo fibers is undoubtedly more sustainable. Bamboo is abundant in nature and offers numerous environmental benefits. This grass species naturally regenerates after harvesting and grows at an exceptionally fast rate, resulting in a relatively large supply of bamboo in a limited area.

 

Bamboo does not require synthetic fertilizers for growth. It thrives in moist environments and does not need additional watering. Additionally, bamboo has a remarkably high capacity for carbon dioxide absorption. It captures carbon dioxide and produces a substantial amount of oxygen, thereby directly contributing to the well-being of both humans and the environment.

 

Our Klamboe Micro-Polyester Mosquito Nets, however, provide the advantage of exceptional durability, longevity, and ease of care, as they can be conveniently washed in a machine. This is not the case for most other synthetic mosquito net brands available online.

Installation and Hanging Instructions

Round nets, also known as bell or conical nets, require only a single suspension point  directly above the center of the bed.


Standard Ceiling Installation (Recommended):


  1. Determine the Point
    Locate the center point on the ceiling directly above the head of your bed.
  2. Install the Hook
    Drill a small pilot hole, insert a wall plug (anchor) for stability, and screw in a sturdy ceiling hook (such as an eye hook or cup hook). Ensure the hook is rated to hold the net's weight.
  3. Attach the Net
    Use a piece of cord or rope to connect the net's hanging loop to the ceiling hook. This allows for easy height adjustment and prevents the net material from being damaged by direct contact with the hook.
  4. Secure the Base
    Once hung, ensure the bottom edge of the net is tucked securely under your mattress or sleeping mat to create a complete seal against insects.

Alternative No-Drill Solutions:

  • Adhesive Hooks: For non-permanent solutions, use heavy-duty adhesive hooks (e.g., Command hooks) rated for the net's weight on smooth ceilings.
  • Wall Bracket: A decorative, wall-mounted bracket or arm that extends over the bed can serve as a stylish and secure single hanging point.

Rectangular nets require four (or more) suspension points to create a spacious, box-like canopy.


Standard Ceiling Installation (Recommended):


  1. Mark the Points
    Lie on the bed and look up to mark the four corners of the net's frame on the ceiling. These points should align with the corners of your bed or slightly outside them to maximize space.
  2. Install the Hooks
    At each of the four marked points, drill a hole, insert a wall plug, and screw in a ceiling hook.
  3. Attach the Net
    Use the circular rings on the net's top corners to attach strings or ropes. Secure these ropes to the corresponding ceiling hooks.
  4. Adjust and Secure
    Adjust the tension and length of the ropes until the net hangs squarely, with the sides falling straight down. As with the round net, tuck the base securely under the mattress.

Advanced and Wall-Mounted Solutions:

  • Wall-Mounted Solution: Instead of four ceiling hooks, you can use two wall-mounted brackets or rods at the head of the bed, and two ceiling hooks at the foot.
  • Retractable Curtain Rail System: For a premium, integrated solution, the net can be adapted to hang from a specialized retractable curtain rail system mounted to the ceiling. This allows the net to be easily drawn open and closed like a curtain when not in use.

Care and Maintenance

Yes, most of our mosquito nets are washable. We recommend the following care instructions to maintain the integrity and longevity of your net:

  • Washing: Hand wash in cool water with a mild detergent. If using a machine, place the net in a large laundry bag and use a gentle, cold-water cycle.
  • Drying: Do not tumble dry: Hang the net to air dry, preferably out of direct sunlight, as excessive heat can damage the fibers.
  • Storage: When not in use, ensure the net is completely dry before folding and storing it in its provided stuff sack.

The cotton and bamboo mosquito nets should only be gently hand washed in cold water. After washing, please hang them back above the bed to dry. Do not use a washing machine or dryer. Ensure that the openings are aligned and the lower edges are smooth.

Alternatively, you may take the cotton and bamboo mosquito nets to a professional dry cleaner.

We offer nets suitable for use in malaria-prone regions. While our standard nets provide a highly effective physical barrier, they are not pre-impregnated with insecticide. This allows our customers to choose their preferred treatment method or use the net as a purely physical barrier. For travel to high-risk areas, we recommend purchasing a net specifically designed for impregnation or treating your Klamboe net with a suitable, approved insecticide treatment before use.

Ordering, Shipping, and Returns

Delivery times vary based on your location and the shipping method selected at checkout.

  • Domestic (EU) Orders: Typically arrive within 2-3 business days.
  • International Orders: May take 5-10 business days, depending on customs processing.

You will receive a tracking number via email once your order has shipped to monitor its progress.

We accept a wide range of secure payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and local payment options such as iDEAL and Bancontact. All transactions are processed through a secure payment gateway.

Shipping costs are calculated at checkout based on the total weight of your order and the destination. We use GLS Worldwide Express Service or POSTNL priority (air) mail. For international orders, please note that the customer is responsible for any customs duties, taxes, or import fees levied by the destination country.

If you wish to exchange for a different colour or model, please note that all additional shipping costs will be incurred by the customer. The package should clearly indicate your name, the five-digit order number, and the desired new colour or mosquito net. Depending on the new mosquito net being sent, we will inform you of any additional amount that needs to be settled.


Important Conditions:
 Returns will only be accepted if both the product and its packaging remain undamaged.


Return Address:
LOF BV
Weg over de Bisschop 1-D
1934 CS Egmond ad Hoef
The Netherlands


Shipping Method: Mosquito nets can only be returned via standard parcel post (TNT).
In the event of an exchange due to a valid complaint, a replacement mosquito net will be dispatched, provided your complaint is deemed substantiated. In such cases, all additional shipping costs will be covered by Klamboe Collection®. We kindly request that you provide your bank details for this purpose.

Once your returned item is received and inspected by our warehouse team, we will process a full refund to your original method of payment. Please allow 5-10 business days for the refund to appear in your account, depending on your bank or payment provider.

Yes, immediately after placing your order, you will receive an order confirmation email detailing your purchase, shipping address, and total cost. Please check your spam folder if you do not receive it within a few minutes.

Privacy and Business

Absolutely. During the checkout process, you can specify a separate shipping address for the recipient. We do not include pricing information in the package when the shipping address differs from the billing address.

We are committed to protecting your privacy. Your personal information is used solely for processing your order, providing customer service, and, if you opt-in, sending you promotional updates. We adhere strictly to all relevant data protection regulations and never sell your information to third parties. For complete details, please refer to our Privacy Policy.

We welcome wholesale and partnership inquiries. Please contact our business development team directly via the "Contact Us" page or email us at info[@]klamboe.eu with details about your store and proposed partnership. We will be happy to discuss our wholesale pricing and terms.